Patient Charter


The Mersea Road Clinic aims to provide excellent, professional health care services. We aim for 100% satisfaction of patients. We will always offer the same high standards regardless of who you are.

Our practitioners will review, discuss and agree your needs at the beginning of your course of treatment and at the start of each treatment session. Our aim is not just to make you feel better by loosening stiff muscle, freeing stiff joints or easing painful joints, but to help you avoid the need for long term treatment.

We will help your body adjust and rehabilitate by helping you improve your posture and setting special exercises for you to follow. We will also always recommend the best aftercare advice so creating a complete, holistic care plan based on you as an individual.

Our staff are committed to ensuring that patients only receive the best in objective and professional advice and treatment. If we feel your problem may be treated more effectively by another approach or practitioner we will refer you either within the practice or to another health care provider.

While offering a highly professional approach to your health & welfare, we also aim to provide a pleasant environment and a friendly, caring atmosphere.

If you are happy with your care please tell your family & friends, if you have any concerns or questions please tell us.

HEALTH IS NOT MERELY THE ABSENCE OF INJURY & ILLNESS – IT IS AN OPTIMUM STATE OF WELL BEING.